StreamZillaCDN Blog - We are a premium, three screens, pure-play CDN

Webcasting is complex
Before we started StreamZilla, live webcasting was our specialism. Since 1994 we produced large scale webcasts for pop festivals, sport matches and many other mission critical events. We built StreamZilla because other CDNs did not meet our requirements and expectations.

In our +15 years experience with streaming media we have learned that live event webcasting is the hardest thing to manage for video producers and broadcasters. You have to work on third party locations in a very stressed environment with limited resources. Webcasts are a collaboration of multiple companies in a value chain: filming, encoding, upstreaming, serving out, publishing etcetera. This adds to the complexity and makes communication harder.

Premium live webcast automation: Do It Yourself
StreamZilla offers the easiest live, professional streaming automation service in the streaming media industry. Using our online wizards or API’s you can setup and manage all your live publishing points for live Flash, Smooth, 3GPP mobile, QuickTime, Icecast and many other formats. You don’t have to contact us, you do not have to rely on us for managing the publishing points, relays, URL’s, and so on. You can setup streams, test your encoders, test your connections, generate embed codes and publish video players, all via our premium service. You can do everything yourself.

24*7 automatic monitoring and dynamic relaying
In contrary to other CDN’s, StreamZilla automatically and permanently monitors the popularity of every individual vod assets and live streams. Our platform dynamically relays live streams to extra streaming servers, based upon popularity. As soon as your streams are relayed, new end users will be instantly, dynamically load balanced over the extra available servers. You can even override the automatic system: manually pre-distribute live stream relays to extra servers prior to the event, so you can test that all relays are working before going on air. Another unique, premium service.

StreamZilla Webcast Hotline!
Most of our customers can stream their webcasts themselves. On a daily basis hundreds of new and temporary live streams are being setup successfully by our customers without the need for any support from our team.

However, for mission critical webcast services, you don’t just need control over your streams. You need to know that the entire chain from encoding, upstreaming, distribution, delivery and publishing is working and tested. Therefore we offer a true premium hotline service for mission critical live events:

Contact us 48 hours before your live event starts. We will make a senior streaming / CDN engineer 100% available for you prior and during the live webcast.

The assigned senior streaming CDN engineer will walk you through all the required steps for a successful webcast:
- Encoding formats, encoding quality tips and tricks
- Encoder setup support and testing
- Local upstream connection support and testing
- Support in setting up publishing points and stream testing
- Support with pre-distributing all CDN relays and testing
- Support with generation of player embed codes and publishing on your (customers) portal and testing
- Pro-active source stream and CDN performance monitoring during the entire length of your webcast
- Hot and dedicated availability during the entire length of your mission critical webcast via telephone, text, email, and direct messaging

The StreamZilla webcast hotline service is available 24*7, 7 days per week. Every StreamZilla customer can use the service, regardless their support contract level.

For mission critical webcasts, you cannot afford anything to go wrong. We charge very competitive rates for the service, both during business hours and after hours. The service is absolutely worth the price: peace of mind. Contact support@streamzillacdn.com for details and pricing.

Happy mission critical streaming!

The StreamZilla team