Network outage main datacenter On Tuesday 12 August 2014 from approx. 13:35 CEST until approx. 13:40 CEST we were experiencing a major network outage at our main datacenter. Our secondary datacenter was operational during the outage at the main datacenter, but it was affected by the issue causing possible unsuccessful … Continue reading
All components in our CDN are monitored permanently. Whenever a issue occurs, such as a crashed service, crashed server, power outage or broken link, our CDN management system is notified immediately. It automatically switches end users to other resources to guarantee the highest possible uptime.
Our NOC staff is alerted immediately as well so any node in our cloud is serviced as fast as possible. All mission critical components have a 24*7*1 SLA status and are setup redundantly.
If you have a question about uptime, load, performance or QoS, please contact our support department.